Refund policy

We accept returns within 14 days of delivery.

To request a return, please contact us at crew@badpadelco.com before sending any items back.

Returns sent without prior approval may not be accepted.

All items must be unworn, unused, and in original condition with tags attached.

Returns are issued as store credit only, which can be used on any future purchase.

We do not offer direct exchanges.

Replacement items are only processed once the original item has been received and inspected.

Original shipping costs are non-refundable.

Customers are responsible for all return shipping costs.

If you ordered the wrong size or wish to change an item, you will need to:

Return the original item at your own cost

Receive store credit once approved

Place a new order using that credit

We do not cover shipping costs for incorrect size selection or change of mind.

Bad Padel products are released in evolving drops.

Minor variations in colours, materials, fit, or design details may occur between items.

These are part of the product and do not qualify as faults.

If you believe your item is faulty, please contact us within 7 days of delivery at  crew@badpadelco.com

Please include:

Your order number

A brief description of the issue

Clear photos showing the fault

If an item is confirmed as faulty, we will offer a replacement or refund.

IMPORTANT

We reserve the right to refuse returns that do not meet the above conditions.